Condo boards are regularly faced with decisions that affect resident safety, building operations, and long-term liability. One of the most common questions is whether a building truly needs concierge security or if a front desk receptionist is enough. At a glance, both roles appear similar. Both greet residents, manage visitors, and sit at the front desk. In practice, the responsibilities, training, and purpose of each role are very different. Understanding this difference he

Toronto has no shortage of older condo buildings. Many were built before modern access control, delivery volumes, and resident expectations became the norm. While these buildings may still function well structurally, their security systems and protocols often lag behind today’s risks. For condo boards and property managers, understanding where these gaps exist is the first step toward reducing liability, improving resident safety, and planning meaningful upgrades. Below are t

Property managers deal with constant demands. Here is how concierge security helps prevent problems from reaching management and keeps Toronto condo buildings running smoothly.